Shipping Policy

Important Information

Order cutoff: 6:00 PM Central Time (CT)
Processing time: 2–3 business days (Monday to Friday, excluding weekends and holidays)
Shipping time: 8–11 business days (Monday to Friday, excluding weekends and holidays)
Shipping cost: Free shipping on all orders within the United States

Delivery Information

Once your order is placed, you will receive a confirmation email confirming that we have received your order.

Orders are typically processed within 2–3 business days, Monday through Friday, excluding weekends and holidays.

Our daily order cutoff is 6:00 PM Central Time (CT). Orders placed after the cutoff will be considered received on the following business day for processing purposes.

Once your order has been dispatched, we will send you a shipping confirmation email with tracking information.

After processing, the estimated shipping time is 8–11 business days, Monday through Friday, excluding weekends and holidays.

Please note that the total estimated time from placing your order to delivery is approximately 10–14 business days, consisting of 2–3 business days of processing plus 8–11 business days of shipping.

Delivery Delays

Occasionally, deliveries may experience delays due to circumstances outside our control, such as carrier delays, high order volumes, weather conditions, or other logistical disruptions.

If the estimated processing and shipping timeframe has passed and your order has not arrived, please allow an additional 3 business days.

If your order has still not been delivered after this period, please contact us through our Contact Page with your order number and we will look into it.

Cancellations

If you would like to cancel your order, please contact us as soon as possible.

Once an order has been processed and dispatched, cancellation may no longer be possible.

Damaged or Incorrect Orders

If you receive an incorrect item or your order arrives damaged, please contact us and provide your order number along with clear photos showing the issue.