Return Policy

Important Information

You have 30 days to submit a return from the date of receipt.
Refunds are processed within 14 days after the returned item has been received and inspected.
No restocking fees apply.
Return shipping costs are the responsibility of the customer.
Returns must be sent to our return facility in China.
Exchanges are accepted.
This Return Policy is subject to our Terms of Service.

Return Procedure

You have 30 days from the date of delivery to return your items. After this period, returns will no longer be accepted.

To qualify for a return, items must be unwashed, unworn, and in the same condition as when received, with the original packaging included.

To start a return, please contact us through our Contact Page. We will provide you with the necessary return instructions and return address.

Please do not return your order to the address listed in the Company Information section below. This is our registered business address and does not accept product returns.

All approved returns must be shipped to our designated return facility in China. Return shipping costs are the responsibility of the customer. The customer is responsible for selecting a suitable shipping carrier and ensuring that the return package is correctly addressed and shipped according to the return instructions provided by us.

We strongly recommend using a trackable shipping service and keeping your shipping receipt and tracking information until your return has been fully processed.

No restocking fees will be charged.

Refunds

Once your return has been received and inspected at our return facility, we will process your refund. Approved refunds will be issued to the original payment method used for the purchase within 14 days.

Depending on your bank or payment provider, it may take additional time for the refunded amount to appear in your account.

If you have not received your refund after the applicable processing period, please contact us and we will look into it.

Exchanges

If you would like to exchange an item, please contact us through our Contact Page and let us know which item you would like to exchange and the reason for the exchange.

We will provide you with the applicable instructions. Items returned for an exchange must meet the same eligibility requirements described in this Return Policy.

Cancellations

If you would like to cancel an order, please contact us as soon as possible.

Once an order has been processed and dispatched, cancellation may no longer be possible. If your order has already been dispatched, you may request a return after receiving it in accordance with this Return Policy.

Damaged or Incorrect Orders

If you receive an incorrect item or your order arrives damaged, please contact us as soon as possible and provide your order number along with clear photos showing the issue.

We will review the situation and provide you with the appropriate next steps.